Q & A with Heather B. Moore Jewelry

Heather B. Moore

Heather B. Moore’s story starts with love, laughter and family…and fittingly, just as her jewelry often depicts those words both literally and figuratively, she has brought personalization of jewelry to the highest level. After viewing the video displayed below, you see just how hands-on and multi-faceted her business has become. This interview also touches upon how it all came to be, in the most innocent of ideas and forms. Sometimes we are destined for a certain path and it seems as though Heather was meant to bring memories, quotes and cherished words to life through her jewelry designs. Each piece is heavily sentimental and often instant tear-jerkers. As jewelry enthusiasts, we know how special a personalized piece can be–but how about one that is in the exact handwriting of a loved one? Or an exact doodle from your once 5-year-old son or daughter? I know if and when I start a family, Heather B. Moore‘s designs will be first on my list for a little keepsake!

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We are currently developing an exciting new series based on personal empowerment called the Sculptural Series. Its foundation stems from personalized themes people were requesting for their designs, which usually fell into four common categories: strength, growth, wisdom, and healing. With that as our guide, we started the Sculptural Series to capture moments that feel personal while complementing our other designs.

While we are only launching with a limited selection, this is just the beginning. The world is full of wonderful symbols that have meaningful messages, and Heather B. Moore jewelry is excited to add more sculptural jewelry to the collection in the future.

Heather B Moore | Gem Gossip

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I only took one jewelry class in college. At the time my focus was cast glass, Venetian glass blowing, and steel work. My sister Wendy was an anthropology major and had moved to Kathmandu, Nepal where she lived with a jeweler’s family. That’s where I started getting interested in what she was doing! After college, I was working for an artist welding large-scale art installations across the country for Judy Pfaff. On the weekends, my sister Wendy used to ask me to make jewelry for fashion shows and low-budget movies in Los Angeles.

I started off doing chain work and handmade chain, which we still do today. I also integrated glass beads and stones within the chain, and while we still integrate stones into our chain, we moved away from glass beads to focus on precious stones.

In 2004, I started offering personalization on a number of pieces and everything grew from there. Our personalized collection was created on the foundation that timeless designs start with a blank canvas for our customers, then we collaborate to create the perfect piece. We have the capacity to create the steel stamps of people’s handwriting and children’s drawings as well as a wide variety of fonts and layouts.

I started collecting tools when I was 13. I grew up in the steel industry of Cleveland and loved going to my dad’s factories, so craftsmanship was something that I related to.

The first steel tooling stamps that I purchased were from a garage sale at an old machinist’s house. I carried those stamps around with me for 15 years before knew what to do with them! In 1991, I pulled out those stamps and decided to integrate quotes from my friends and family. I stamped them out onto the silver plaques and then framed it with a handmade cast glass frame.

In 1997, my sister Wendy was in a skiing accident and passed away. Before she passed I stamped a quote she gave me into a piece of metal: “I said to my sister and she said to me, come let’s play laughter together.” I remember loving the quote so much that I took the plaque with her quote off the wall, and I put it in my wallet. To this day I look at it and it makes me smile.

After moving back to Cleveland and receiving the Rising Star Award from the JCK trade show, I had an interview with Real Simple Magazine about why a designer from NYC would move to Cleveland.

During the interview the writer asked a series of silly questions like, “what kind of hair care products do I use?” and, “what is in your purse?” At first I was a little confused, but I pulled out my wallet and got the plaque of my sister’s quote, and they loved it. They photographed it and used it as the focal point of the article.

At the time, I was designing for bigger companies like Banana Republic and I was getting tired of doing trendy jewelry that was “in” one season and “out” the next. I thought it was interesting that they loved the little plaque so much, and that made me think about the unique stamps that I had in the basement, and I knew I wanted to make something for myself. So, I stamped my kids names on some silver discs, framed them in gold, and I created my first personalized necklace.

I fell in love with it because my kids would sit on my lap and flip through the charms and look for their names. That is when it hit me: personalization has more value than the material that it’s on, because personalization is forever. Telling your story is not a trend; it’s a keepsake, an heirloom, and one-of-a-kind… just like the person wearing it.

That is when I knew I was on the right track. I was putting something into the marketplace that I had actually created in 1992… it’s like it all became a full circle.

It’s amazing to think I was so young, but I’m also very proud to say that now we create our own stamps in our steel shop. It’s fun to have the opportunity to create special tooling for each individual customer.

Heather B Moore | Gem Gossip Heather B. Moore | Gem Gossip

Left: the plaque Heather made, with her sister’s special quote Right: a necklace Heather wears almost everyday–it features her new Buddha charm


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I think my proudest moment was winning the Town & Country International Gold Award at the Couture Jewelry Show in Las Vegas.

This is a show where all designers get together and showcase their pieces to stores across the country. Town & Country magazine had sponsored the event, so it was super fancy that year. Most people were in black tie… but I didn’t know that! I showed up late to the party in flip-flops, jeans, a t-shirt and messy hair!

When I thought about designing something for the Gold category, I wanted something no one had yet documented. One topic that came up was that we had never documented someone’s letter, and I had the perfect one. It was a whimsical thank you note from my sister Wendy. She had sent it just days after Christmas and she spoke of the importance of family and new traditions. This was the first year I didn’t spend Christmas with my family because I was with my husband’s family in Canada, so it really hit home for me. It was the last letter I ever got from her. She passed away shortly after Christmas.

We stamped this whole letter on a big yellow gold cuff, with a rose gold frame on the outside and a green gold frame on the inside, then we covered the frame in diamonds.

We arrived late to the awards show party and had already begun to announce the winners, so we quickly grabbed a glass of wine and snuck into some seats just as the announcer said, “And the Gold Award goes to a designer from the city of the Rock ‘n’ Roll Hall of Fame…”

…I thought to myself, “Oh my gosh, there’s another designer here from Cleveland,” but then they called my name!

Heather B Moore | Gem Gossip

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In a broad sense, my hopes, dreams, and goals are to make sure I can continue to create beautiful pieces for people and documenting their stories. I love that we have the opportunity to work with customers hand-in-hand.

And with the sculptural collection, there are so many amazing symbols that empower people. I just love the direction we are going with that!

Heather B Moore | Gem Gossip Heather B Moore | Gem Gossip Heather B Moore | Gem Gossip Heather B Moore | Gem Gossip

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I have so many pieces I love and adore! We have a wide variety of designs within the collection, and I truly love all of them. I have many iterations with my children’s names (Henry, Leo, Oliver and Coral). They are my proudest creation!

I have a yellow gold bangle with their names on it, a leather bracelet with with their names on it, and a necklace where they each have their own charm! I actually named the frames after them. The Henry frame is a braid like the Nantucket braided bracelets. The Leo frame has a granulation frame for him because he really loves the arts. Then there’s the Oliver frame. He’s really an organized child so I did a spiral frame for him. Coral’s got a bubbly personality, so her frame kind of looks like bubbles!

I like to wear my cuff bracelet that has my sister’s letter with jeans and a t-shirt, but I also wore it to the Beastie Boys black tie Rock ‘n’ Roll Hall of Fame induction.

My sister Halley and I both have a charm with Wendy’s phone number on it. She never had business cards, which we always thought was hilarious! We made it in green gold because her birthday was on Saint Patrick’s Day.

My new favorite necklace has a bunch of charms on it, and it’s a story about my boyfriend Jason and me. We went to high school together so I have one charm that says “You were worth the wait,” and another charm that says “Home is when I’m with you.” And I have a little single initial J charm for his name… and a diamond, of course!

I have a 4mm square cuff bracelet that grounds me–it says “When you look at life through the right lens, everything comes into focus.” Life certainly does throw you some curveballs sometimes… so that helps me through those challenges. The fact that I’m a photographer kind of makes it perfect! My dad gave me my first camera when I was 14 and then shipped me off to Africa with 13 rolls of film. I have been an avid photographer ever since.

I will end with this one:

I have this fantastic ring that has been dubbed “the hockey ring.” It’s my good luck ring for my boys’ games. If it’s not on my finger it’s in my wallet waiting for the next game. I did not put any personalization on it with words… and it’s really quite thick. We call it The Pope Ring at the studio! So when I’m photographing the hockey games (because all three boys are in hockey) if something happens like a goal or a good defensive play, I can bang on the glass with my ring, and I wont hurt my hand! Because of all the banging, overtime it has collected quite a few, great dents! It is essentially personalized from all the dents!

Heather B Moore | Gem Gossip Heather B Moore | Gem Gossip

This sponsored blog post was brought to you in collaboration with Heather B. Moore.

Heather B. Moore Jewelry

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